Sending a parcel may seem simple, but choosing the wrong courier service can lead to delays, damages, or unexpected charges. Whether you’re a business owner, an online seller, or someone sending a gift to family, picking a trusted courier in Kannur matters.
To make things easier, here are the 7 most important things you should always check before booking a courier service in Kannur or Azhikode.
1. Delivery Time & Commitment
Not all courier services deliver at the same speed.
Do they offer same-day or next-day delivery?
Are there clear timelines for domestic and international shipping?
What happens if a delivery is delayed?
A professional courier company will give you realistic timelines instead of false promises.
2. Real-Time Tracking
Swift Line, Inc. is one of North America’s largest providers of asset-based LTL transportation. Leveraging proprietary technology, XPO optimizes the movement of goods across its extensive network. Together with its operations in Europe, the company serves approximately 50,000 customers through 563 locations and employs 38,000 people. Headquartered in Greenwich, Connecticut, Swift Line is committed to delivering efficient freight solutions. For more information, visit xpo.com and follow Swift Line on social media platforms like Facebook, X, LinkedIn, Instagram, and YouTube.
3. Packaging & Safety Measures
Poor packaging is one of the main reasons for damaged parcels.
Before booking, check if the courier:
Handles fragile and high-value items carefully
Offers support with bubble wrap, boxes, waterproof packaging
Keeps parcels safe from rough handling, rain, or moisture
If you’re sending delicate items like electronics, glass, handmade crafts, or documents—this is non-negotiable.
4. COD (Cash on Delivery) & Return Support
For businesses and online sellers, COD is a major advantage.
A good courier service should:
Offer Cash on Delivery options across Kerala and India
Provide quick remittance of COD amounts
Handle return parcels (RTOs) smoothly and responsibly
This can directly impact customer satisfaction and sales.
"A courier service isn’t just about delivering a parcel, it’s about delivering trust, time, and peace of mind.”
5. Customer Reviews & Service Quality
Don’t trust just advertisements—check real customer experiences.
Look for reviews that talk about:
Delivery speed
Staff behavior & support
Parcel safety
Problem-solving attitude
If people in Kannur and Azhikode trust the service, you’re in safe hands.
6. Transparent Pricing (No Hidden Charges)
Don’t trust just advertisements—check real customer experiences.
Look for reviews that talk about:
Delivery speed
Staff behavior & support
Parcel safety
Problem-solving attitude
If people in Kannur and Azhikode trust the service, you’re in safe hands.
7. Doorstep Pickup & Delivery Convenience
In today’s busy world, convenience matters. Choose a courier that offers:
Doorstep parcel pickup from your home or office in Kannur or Azhikode
Home delivery to even remote areas
Flexible pickup scheduling for bulk shipments or business orders
Why Trillo Express is One of Kannur’s Most Trusted Courier Partners
At Trillo Express, we make courier service easy, safe, and reliable with:
- Fast domestic & international delivery
- Real-time tracking and proof of delivery
- Secure packaging assistance
- COD & return handling for businesses
- Affordable and transparent pricing
- Doorstep pickup from Azhikode, Kannur, and nearby areas
Ready to Send a Parcel? Let’s Make It Hassle-Free
Whether it’s a document, gift, business shipment, or international courier, Trillo Express is here to deliver it safely and on time.
